Service Update
We’ll keep you informed of any updates regarding our delivery service. Please refer to your tracking information included in your dispatch email for the latest status. To avoid any unexpected delays, we encourage placing orders early.
Service and Delivery Options
We highly recommend placing your orders as early as possible to avoid any unexpected delays during the busy Christmas period.
- Standard Delivery – Your order will be delivered in 2-3 days. Deliveries are between 7am - 9pm.
- Next-day or Named-day delivery – Please order by 2pm for delivery the following day. Your order will be delivered next day or on your selected day (Monday to Saturday) between 7am - 9pm. Unfortunately, we cannot offer our Named Day Service for delivery to the Highlands, some other areas of Scotland, islands and Northern Ireland.
- Highlands & Islands Deliveries: Please place your order by Wednesday 17th December
- Collect from Store: Please place your order by Wednesday 17th December. Your store will be in touch once your order is ready for collection
- Storage Delivery: Please request any cases to be withdrawn from our storage facilities by Tuesday 9th December
For the best experience we recommend you subscribe to our Unlimited service. A one-off payment of £29.99 entitles you to free delivery for a year – including free Next-day delivery. There’s no minimum order – you’ll get free delivery even on a single bottle. And you can get delivery to multiple addresses, so it’s perfect for gifting!
When will my delivery arrive?
Please see below for our Standard Delivery times. Orders on our standard delivery service will be delivered by Christmas.
For up to date information on the whereabouts of your order, please follow the carrier tracking link included in your dispatch email. Please note that we do try hard to keep orders of more than one case together, however; split deliveries do occasionally happen.
| ORDER BY |
DELIVERY BY |
| 17 December 2025 |
20 December 2025 |
| 18 December 2025 |
22 December 2025 |
| 19 December 2025 |
23 December 2025 |
| 20 December 2025 |
24 December 2025 |
| 21 December 2025 |
24 December 2025 |
| 22 December 2025 |
24 December 2025 |
Need some help with your order?
Due to high demand and staff shortages, our call centre is currently running at a reduced service. You may experience a longer wait than usual before reaching an operator.
Free Delivery
Free delivery applies within the UK when your purchase includes any 12 (or more) bottles, magnums or half bottles in a single order and is for our standard delivery service to a single UK address only.