Christmas Delivery information

The information below is kept up to date as our definitive delivery guide and a link to this page will be provided in order confirmation emails, at checkout and is being shared with phone customers.

Service Status

Standard Delivery: Your order will be delivered in 2-3 days. Please note: We can no longer guarantee delivery in time for Easter for standard deliveries. Please allow a few extra days for delivery to Northern Ireland and Highlands & Islands areas.

Next Day Delivery: Your order will be delivered next day (Monday to Saturday) between 7am - 9pm. Unfortunately, we cannot offer Named day service for delivery to the Highlands, some other areas of Scotland, islands and Northern Ireland.

Named Day Delivery: Your order will be delivered on a named day (Monday to Saturday) between 7am - 9pm. Order by 4pm. Unfortunately, we cannot offer Named day service for delivery to the Highlands, some other areas of Scotland, islands and Northern Ireland.

Gift Card Delivery: Please order by 6pm Tuesday 17th December for 1st class delivery by Royal Mail before Christmas

Storage Delivery: Delivery from Storage will be available until Monday 16th December

When will my delivery arrive?

Please see below for Standard Delivery order expectations, currently up to 3 days due to a few delays across the UK. For up to date information on the whereabouts of your order please follow the carrier tracking link included in your dispatch email. Please note that split deliveries are being used to get orders delivered faster.

ORDER DATE	ORDER DELIVERED BY
23/12/2024	31/12/2024
24/12/2024	31/12/2024
25/12/2024	31/12/2024
25/12/2024	31/12/2024
26/12/2024	31/12/2024
27/12/2024	31/12/2024
28/12/2024	31/12/2024
29/12/2024	04/01/2025
30/12/2024	04/01/2025
31/12/2024	06/01/2025
01/01/2025	06/01/2025
02/01/2025	06/01/2025

Christmas order deadlines

Please note that due to current demand, these dates are likely to change – early orders are essential. The latest information will be shown here:

Delivery method	Order deadlines
Standard delivery (wine, spirits & gift sets):	Please order by midnight Saturday 21st December for delivery before Christmas
Next day delivery (wine, spirits & gift sets):	Please order by 12pm Monday 23rd December for delivery before Christmas
Highlands and Islands inc. NI:	Please order by midnight Wednesday 18th December for delivery before Christmas
Christmas Gift Cards:	We recommend placing orders for physical gift cards as early as possible and ideally by Tuesday 17th December. All orders are sent by Royal Mail, whose last posting dates are:
	First Class Friday 20th December, order by midday
	First Class Signed For Friday 20th December, order by midday
	Special Delivery, Next Working Day Monday 23rd December, order by midday.
	Please consider placing an order for digital gift cards if ordering late in December, to avoid disappointment.

Need some help with your order?

Our customer Services team will be happy to help you.

Find information, including how to get in touch here

Customer Service