Chat with Vinny

Service Update

Tony Laithwaite

First and most importantly, I hope this message finds you safe and well.

We all need to follow Government advice to help beat the virus and, as we stay in, hopefully wine can provide some pleasure and relaxation – much needed at a time like this.

Read more

Service Status

  • Standard Delivery – within 3-5 days
  • Next Day Delivery – service currently suspended due to order volumes
  • Named Day Delivery – service currently suspended due to order volumes

When will my delivery arrive?

Orders are being fulfilled in line with our current delivery promise. For up to date information on the whereabouts of your order please follow the carrier tracking link included in your dispatch email. Please note that split deliveries are being used to get orders delivered faster.

Order Date Order delivered by
Wednesday 17th June Saturday 20th June
Thursday 18th June Monday 22nd June
Friday 19th June Monday 22nd June
Saturday 20th June Tuesday 23rd June
Sunday 21st June Wednesday 24th June
Monday 22nd June Thursday 25th June
Tuesday 23rd June Friday 26th June
Wednesday 24th June Saturday 27th June
Thursday 25th June Monday 29th June
Friday 26th June Monday 29th June
Saturday 27th June Monday 29th June
Sunday 28th June Wednesday 1st July
Monday 29th June Thursday 2nd July

Important messages

  • Flowers orders – normal delivery service
  • Hampers orders – normal delivery service

Customer Service status

Due to high demand and staff shortages, our call centre is currently running at a reduced service. You may experience a longer wait than usual before reaching an operator.

Free Delivery

Free delivery applies within the UK when your purchase includes any 18 (or more) bottles, magnums or half bottles in a single order and is for our standard delivery service to a single UK address only. Please see our Terms & Conditions for full details.