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Frequently Asked Questions

If you have any questions not covered above, please do not hesitate to contact us

You can browse our range of online events and service via Events area of the website: sundaytimeswineclub.co.uk/events. Simply click on the desired event and instructions of how to book will be detailed against each one

No, you will just need one set of wines per household

Our delivery period is 3-5 working days from the time of order, unless you pay for next day delivery

Once you have placed your wine order you will receive the joining instructions with the link to log on to the event within in 3 working days unless otherwise stated

If you have not received your wines within 5 working days, please contact events.feedback@sundaytimeswineclub.co.uk with your name and order number

Please check your spam and junk email folders and if it is not there contact events.feedback@sundaytimeswineclub.co.uk

Most live events will be run via Zoom. If you already have Zoom downloaded, please log in, select ‘Join a Meeting’ and enter the password in the joining instructions email. Alternatively, use the link included in your joining instructions email.

Alternatively, some events can be watched at your own convenience therefore a link to access the event will be provided in your joining instructions for you to view when you are ready.

If it is a Zoom event, please download Zoom and enter the passcode in the joining instructions. Alternatively check your internet connection

Please re-join using the same passcode or link. If you are still having trouble, please email events.feedback@sundaytimeswineclub.co.uk and we can share the recording with you.

Please join when you are able to, although we do encourage you to join on time, so you don’t miss anything.

Each tasing will vary in length. They usually last between 30 mins and an hour.

Unfortunately, as this is a virtual event you will need internet access to view the content. You will also need to provide an email address in order to register to attend.

We would recommend placing sparkling and white wines in the fridge for two to three hours before the event and then remove 15 minutes before. The red wine will also benefit from decanting, this could be into a jug or a decanter. We recommend doing this an hour before serving to allow it to breathe.

Yes, our live events will be recorded, please note it will just be the presenters being filmed.

For live events you can either send your question to events.feedback@sundaytimeswineclub.co.uk in advance of the event or use the chat function in the webinar or meeting. We will aim to answer as many questions as possible however, if we do not get to your question, we will respond to you after the event.

For webinars only, the presenters will be visible. Your camera will automatically be off, and you will be muted. For other live events you will be visible if you choose to turn your camera on.

Please visit sundaytimeswineclub.co.uk where all wines have their own tasting notes – simply enter the code or wine name in the search field.

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