Terms & Conditions

• Our En Primeur prices are the 'in bond' cost. The first instalment covers the cost of the wine itself, and when the wine is ready, you can decide whether to keep the wine in bond, or pay the Duty and VAT on the first instalment and receive the wine or store it Duty Paid.
• No discount or vouchers shall apply to En Primeur wines.
• When we place your order we will send you a Reservation Certificate to the address provided by you. You will not receive any wine at this time. Although should you be a Premiere or Charter Plus member and order 12 or more bottles, we will send you your usual complimentary bottle(s).
• Wines ordered through our En Primeur service can only be cancelled within 7 days of placing the order. A full refund of any payment made up to this point will be given on receipt of written notification of the cancellation of the order. Due to the nature of the En Primeur sales we regret that orders cannot be cancelled after this time.
• When the wine arrives with us in the UK, we will send you the final invoice. This invoice will include the cost of shipping the wine to the UK, delivery to a UK address, insurance, duty (currently £1.81 per 0.75l bottle excl VAT), plus the VAT applicable on the day of the final invoice (currently 20%). Upon payment of the appropriate amount we will action your despatch instructions.
• If you do not contact us with instructions within 6 weeks of your wines being ready, we will place the wines into bonded storage on your behalf and at your cost. For further details please refer to our full Ts & Cs.
• All wines and spirits or other goods ordered remain the property of Laithwaites Wine until appropriate payment is received in full.
• We can store your wine (both ‘duty paid' or ‘in bond') in ideal, long-term cellar conditions. Please contact us for further details.
• It is your responsibility to keep us informed of any changes of address in order to maintain any reservations you may have with us.
• All wines are insured by us at the original invoice value until your delivery and or storage instructions have been completed.
• All goods are offered subject to availability. If the wines you have selected are unavailable we will contact you to advise you of this. If the producer fails to supply us with the wine we will contact you with available alternatives or offer a refund of monies paid.
• Force Majeure - Direct Wines Ltd/Laithwaites will not be liable for failure to meet agreed obligations due to prevailing circumstances including but not limited to any act of God, war, strike, lock-out, industrial accident or other event beyond its reasonable control.
• All disputes arising out of this contract shall be subject to the jurisdiction of the Courts of England and Wales.
• For our full terms and conditions, including those relating to our 100% guarantee, non-delivery and cancellations, please go to www.laithwaites.co.uk/terms.