If you're not fully delighted with any wine, we'll come and collect it and give you your money back. No quibbles, no fuss.
If you don't enjoy any of the wines or you suspect that they may be affected by a quality issue please contact us. One of our friendly wine advisers will be more than happy to discuss the wines and resolve the matter to your full satisfaction.
Should you need to return any wine to us you should contact us to arrange a collection. We usually collect within four days of the collection being requested. If you need to be refunded for the case we will ensure that this happens when the collection is arranged. If you have any queries about a refund please contact us.